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Paloma Urquijo Zobel de Ayala Bridges Design, Culture and Conservation

For the creative director, hospitality is a continuum, where design, culture, and human connection align to become “exceptionally Filipino.”

By Bryle Suralta

December 17, 2025
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Photo: Joseph Pascual

In an industry defined by towering hotels, polished lobbies, and extraordinary destinations competing for attention, Paloma Urquijo Zobel de Ayala prefers to begin elsewhere and head towards a different direction. “My north star,” she says, “is to find meaning in everything we do.” It's a simple philosophy she wields with conviction.  As the creative director of Ayala Land Hospitality, she sits at the intersection of vision and execution. She's part strategist, part aesthetic custodian, part cultural interlocutor. Her remit is vast, spanning resorts, residences, design studios, sustainability teams, and an ever-growing constellation of Ayala Land business units.  Every project reaches toward something authentic, cultural, and human. Where others might see compartments—design, operations, construction, marketing—Paloma sees one long continuum of experience. “It’s a role that bridges all the teams,” she explains.  See, her gaze is holistic, her vocabulary grounded in empathy. For her, great hospitality is never the result of one..

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