Frequently Asked Questions
We’ve compiled a list of frequently asked questions to help you get the most out of your Robb Report Philippines Access membership. If you can’t find the answer you’re looking for here, please contact our membership support team by emailing [email protected]
Payments and Billing
- What are the membership options available?
We offer membership options:- Robb Report Access (Subscription): Enjoy continuous access to all member benefits with automatic renewal.
- Robb Report Access (1 Year): Experience the benefits of membership for one year. Complimentary code is required.
- The Robb Report Access (Complimentary Subscription): Free for 1 year then auto renewal. Complimentary code is required.
- How do I redeem a complimentary membership?
If you have a complimentary membership code, please use it here. - Can I get a refund on my membership?
Unfortunately, we don’t offer refunds on memberships. However, you are welcome to cancel your membership at any time, and you will continue to enjoy full access to all member benefits until your current membership period expires. - How do I subscribe to a recurring membership?
To subscribe and unlock exclusive member events and benefits, visit our membership signup page. We offer a variety of membership plans to suit your needs. - What payment methods do you accept?
We offer a variety of convenient payment options to make Robbreport.ph membership as easy as possible. You can pay using your credit/debit card (VISA, Mastercard).
Account Management
- How do I cancel my membership?
We understand that circumstances may change, and you may need to cancel your membership at some point. You can easily request to cancel your membership by emailing our member support team at [email protected]. - How do I delete my account?
If you wish to completely delete your Robbreport.ph account, please send a request email to [email protected].
Magazine Delivery
- I haven’t received my magazine. What should I do?
We strive to ensure prompt delivery of our magazine to all our valued members. If you haven’t received your copy, please make sure your shipping information is up-to-date in your profile. You may also contact our support team at [email protected] for further assistance. - I live outside the Philippines. Can I still subscribe to the print edition?
The Robb Report Philippines print edition is primarily available for delivery within the Philippines. International shipping requires an additional fee, and we will contact you with a quote. If you wish to avail of this service, we can proceed accordingly. In the meantime, the digital edition is available on the website.
We hope this FAQ has been helpful. If you have any other questions, please contact our member support team.